Privacy Policy

We collect the details you share when you contact us, request a booking, submit a review, or ask a question. This may include your name, WhatsApp number, email, travel date, group size, pickup area, and booking notes.

We may also collect basic website analytics such as visited pages, device type, approximate location, and booking button clicks so we can improve our website and services.

We use your information to answer inquiries, arrange tours or rentals, confirm availability, provide customer support, and improve the NusaBeeTrip website.

We do not sell personal information. We only share booking details with local team members or service partners when needed to deliver the tour, rental, pickup, or support you requested.

Most bookings are handled through WhatsApp. When you message us there, WhatsApp processes your data under its own privacy policy.

We may use email, hosting, database, analytics, or form services to operate the website. These providers process data only for website operation, security, communication, and service delivery.

We keep booking and inquiry details only as long as reasonably needed for customer support, accounting, service quality, dispute handling, and legal obligations.

You can ask us to update or delete your contact details unless we need to keep them for an active booking, safety issue, payment record, or legal reason.

If you have privacy questions or want to request an update to your information, contact NusaBeeTrip through our contact page.